Storing Personal Details OnlineThe recent news about an ex-Ladbrokes employee attempting to release customer details to the press has quite rightly left many casino players wondering whether their personal details are kept safe and secure. In today’s blog, we’ll be addressing some of the security options casinos have in place, as well as pro-active ways of how you can protect your data. If you’re a Ladbrokes player and have any concerns about your account, then we recommend you contact the casino directly, by e-mailing care@ladbrokescasino.com or alternatively, by giving them a call on 0800 032 1133. However, if you’d like a general overview of how casinos protect your data, simply read on.
On our website you can find an article about 128-bit SSL security. As we explain in the article, most if not all websites propose that they offer 128-bit SSL security, which essentially means that your financial transactions are guarded and uninvited persons, such as “hackers”, can’t see your details. While your actual transaction may be protected, in the aforementioned Ladbrokes case, an employee has actually attempted to pass along customer details, such as their name and address, as well as their gaming history, to the press. While SSL security can guard against unauthorised persons viewing your data, if someone has the correct passwords, or is “trusted” by the security software, they can view this information.
In order to ensure that customers details aren’t sold on or republished anywhere, casino companies often vet prospective employees on grounds of trustworthiness and other important factors. In the case of Ladbrokes, it seems that they may have made a mistake when it came to trusting the unnamed employee, or it could also be that viewing the data wasn’t part of his/her actual job role. So, what can you do to protect against your details being handled and sold by an untoward employee? Well, first things first, only input absolutely necessary details. Usually, you’ll see an *, or similar symbol next to the questions on a registration form, which will indicate that you need to answer that question in order to fully register. If there are any which aren’t necessary and you aren’t comfortable answering, feel free to leave them blank.
When signing up, you can also speak to customer support about where your data will be stored and how long for. The casino representatives won’t mind answering your questions, as they are a legitimate concern and you’ll receive peace of mind with regards to your personal details. Remember to make a record of the registration questions as well, so you can check back in your own time to find out what data the casino stores. If you bear in mind what data the casino has on you, then you’ll know for sure how damaging it could be if the details were inadvertently released. While cases such as Ladbrokes’ security breach are incredibly rare, if there’s one thing that this news story has taught it us, it’s to be cautious of where our personal data is kept: After all, it is ours.
