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EuroGrand Casino Review

Published: Last Updated: October 2016
4.5/5
Eurogrand Casino Logo
QUICK REVIEW
  • 100% Up To £100 on The First Deposit
  • Deposit £2,000 or More & Get £1,000 FREE
  • 25 Free Spins on First Payment
  • Game Selection 4.4/5
  • Bonuses & Promotions 4.4/5
  • Mobile Options 4.4/5
  • Banking Methods 4.7/5
  • Safety & Security 4.5/5
  • Software 4.6/5
  • Customer Support 4.4/5
Overall Rating
4.5/5
VISIT SITE

Players Love It Because

  • The website looks really nice
  • Has all the big progressive slots from Playtech
  • Offers a wide range of deposit methods
  • The welcome bonus goes up to a large amount
  • Support can help out with basically anything
  • Licensed & regulated in the UK

Hits & Misses

EuroGrand - The best Bits

  • Games powered by Playtech
  • Elegant website style
  • Welcome bonuses cover regular players & high rollers
  • Has more than £40 million in jackpots
  • Secure & rich banking system

EuroGrand - What Needs Impovement

  • Wagering requirements apply to bonus & deposit
  • Only one software provider
  • Withdrawals can have a pending period of 4 days

Quick Facts

  • DEPOSIT OPTIONS
  • COMPATIBLILITY
  • HEADQUARTERS
    Gibraltar
  • FOUNDED
    2006
  • PAYOUT SPEED
    1 - 7 Days
  • FAVOURITE GAMES
    Roulette
    Blackjack
    Slots
    Video Poker
  • PLAYERS
    400,000+
  • CUSTOMER SERVICE
    24/7 Phone, Email, and Live Chat
  • WEBSITE
    eurogrand.com
  • PAYOUT PERCENTAGE
    97.75%
ALTCASINO

Games Selection 4.4/5

Jackpots are a big attraction at EuroGrand since Playtech is behind some of the biggest progressives on the internet, with tens of millions in total prizes. There are also regular slots with great themes, table and card games, a full live casino, video poker games, casual options and scratch cards.

The games are really what make the casino great and our EuroGrand casino online review found hundreds of exciting video slots within reach at any time. These even include titles that will be familiar to fans of blockbuster movies, especially those with different superheroes created by Marvel.

  • Roulette
  • Slots
  • Video Poker
  • Baccarat
  • Blackjack
  • Craps
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Bonuses & Promotions 4.4/5

The main attraction at the EuroGrand casino online is obviously the £1,000 welcome bonus. This generous bonus has fair wagering requirements of 25 times, meaning that you could be cashing out your winnings before you know it. You should keep in mind however that this rate applies to the full sum in the account and not just for the free bonus received. The main bonus is of 100% up to £100 and high rollers can get the special bonus of £1,000 by depositing £2,000 or more. No matter which of these two offers is claimed, the casino online will also throw in 25 free spins. But it gets better as that's not the end of the bonuses that you're in for. Players making their second and third deposits will also get bonuses, while there are also regular comp points offers and a handy £50 bonus for referring a friend to the casino.

  • 100% up to £100
  • £1,000 for a deposit of £2,000
  • 60% up to £500 on the 2nd deposit

Mobile Options 4.4/5

Although there is no mention of a mobile casino on the EuroGrand website, our review has found that the platform is not only available but also very good. To play from your smartphone all you have to do is go to the website and it will change the design while still keeping their style. Most importantly, the collection of games with options optimized for touchscreens will be available in the instant lobby so you can start playing with just one tap of a finger. This works on all modern devices with a compatible web browser for Android, iOS, and Windows.

Users who have an iPhone or an iPad with iOS 8.0 or later can go to iTunes and get the free EuroGrand casino app. A brilliant selection of games will be waiting inside and all mobile players can claim the welcome bonuses mentioned previously in the review.

Banking Methods 4.7/5

The site proudly presents many deposit options available in overall cashier. Some of these are mostly aimed at specific markets, while the popular ones are listed on top and are available everywhere. The list will also show that pretty much all of the banking methods come with an additional bonus of 10% or 15%, something to consider when choosing a payment option. Deposits are instant and can be made through NETELLER, PayPal, Visa, MasterCard, Paysafecard, Skrill, bank transfers, and other methods.

The available currencies are influenced by the banking option but GBP is available on most of them. When it is time to cash out, EuroGrand  casino online will present the popular options even if the list is much shorter than we had on deposits. There is a pending period of 4 days, followed by one day for processing and another 1-7 days for bank processing based on the selected option. When making the first withdrawal, a verification code will be sent by email to make sure that everything is in order.

Safety & Security 4.5/5

In order to provide secure registration, EuroGrand will present the needed form in a different page that is locked, rather than on the main website. This does keep the standard boxes but the information entered is arguably a lot safer. Once the account is created, the data will be kept on secure servers with state-of-the-art encryption technology to prevent hacking. The policy on privacy and sharing information meets the regulations in Gibraltar so the collected data will not be made public or used for other purposes than to verify the identity of the user.

Certified Secure & Fair by

  • rapidssl
  • tst
  • gaming labs
  • gamcare
128-bit SSL encryption

Software 4.6/5

As EuroGrand is powered by Playtech, you can be sure that you're in good hands as not many software providers do online casinos better than this company. Available in download and instant versions, the casino is easy to navigate and very quick, meaning that you spend less time hanging around and more time playing. We did struggle with slow download times when using EuroGrand on Google Chrome, so perhaps it's best to select your browser wisely.

The client is hosted right on the elegant website as the games are listed below the banner, right from the first page. You can select which games to check out by clicking on the categories and there is certainly more than enough variety to satisfy all customers. The downloadable software is compatible with Windows and is about 50MB so it is quick to install.

Support Details

  • Opening Hours: 24/7
  • Live chat
  • Telephone
  • Email

Customer Support 4.4/5

The red little Help button that will follow you around the site when browsing makes it very easy to reach the customer support team. Granted, when clicking on it, the pop-up window will only present the email address and the phone numbers available. For live chat, users are required to be signed in and can start a window from the Contact Us page on the site. This is also where you can find the FAQs and the guide to getting started with the casino client. Either way, the service is open 24 hours a day, 7 days a week to make sure that customers don’t wait long for answers.

UK players do get a toll-free phone number which can be useful but live chat is generally the most frequently used option since it is just a click away and is less personal. Be sure to give the FAQs a read beforehand since they are packed with useful information.

Final Thoughts 4.5/5

The conclusion of the EuroGrand Casino review is that it is a top-notch casino online that will catch your eye from the first time you go to the website. The style is nice but it still keeps that casino feel with the familiar tabs, colourful images, and detailed game pictures for getting started with a single click. One of the things that we can take away is that the Playtech software is really put to great use here, with more than 350 games through the downloadable client and plenty of titles on the site.

New players are always interested in the welcome bonuses and EuroGrand has a regular one for casual players that can turn into a high rollers bonus for up to £1,000 for free. Plus, a few free spins are always nice to have and there are more promotions to benefit from, with a loyalty program added on top. Banking will never be an issue since there are tens of payment methods and multiple currencies accepted. If there is ever something unclear, it only takes a few seconds to start talking to a casino support representative. Be sure to give EuroGrand a look and enjoy some progressive slots.