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NETeller originally began life in 1996, but in 1999 the original company, NETBANX merged with their new company and NETeller was officially born. Since then, NETeller has become recognised as a popular and convenient payment solution, allowing customers to easily and safely send and receive money online. Based in the Isle of Man (this is also where quite a few reputable online casinos operate from) and serving over 160 countries, if you’re looking for an e-wallet you can completely trust, then a NETeller casino is for you.
After the Unlawful Internet Gambling Enforcement Act of 2006 (UIGEA) came into force, the US Government began penalising companies such as NETeller, as well as PayPal and Google for providing advertising and payment services to remote gambling sites. In July 2007, NETeller reached an agreement with the US Department of Justice and since then, US based casino players cannot deposit and withdraw at online casinos using NETeller.
However, if you’re based in Europe, or the UK, you’re able to use NETeller at a variety of online casinos. To find out which ones, as well as which offer a NETeller bonus, check out guide to casinos which allow you to deposit using NETeller:
If you’re experiencing problems depositing and withdrawing at an online casino using NETeller, then contacting the casino customer support should be your first port of call.
If they can’t advise you, then your next step would be to contact NETeller. You can do so in the following ways:
- Through live chat
- International phone number: +1-403-451-8020
- E-mail through web form: https://help.neteller.com/cgi-bin/neteller.cfg/php/enduser/ask.php