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Bgo Casino Review

Published: Last Updated: July 2017
4.5/5
BGO Casino Logo
QUICK REVIEW
  • 200 Up To £100 + 180 Free Spins
  • 100% Up To £500
  • 100% Up To £400
  • Game Selection 4.7/5
  • Bonuses & Promotions 4.8/5
  • Mobile Options 4.7/5
  • Banking Methods 3.9/5
  • Safety & Security 4.6/5
  • Software 4.7/5
  • Customer Support 3.8/5
Overall Rating
4.5/5
VISIT SITE

Players Love It Because

  • New customers get 200 free spins
  • Welcome package is worth up to £1,500
  • Lots of exciting slots
  • Main casino offers Playtech software
  • Promotional offers are always top quality

Hits & Misses

Bgo Casino - The best Bits

  • Casino powered by Playtech
  • Additional software providers for other sections
  • Welcome package is bigger than competitors
  • Has great promotions
  • Now compatible with mobile

Bgo Casino - What Needs Impovement

  • Limited banking methods
  • Customer support isn't 24/7
  • Game collections are not complete

Quick Facts

  • DEPOSIT OPTIONS
  • COMPATIBLILITY
  • HEADQUARTERS
    Alderney
  • FOUNDED
    2012
  • PAYOUT SPEED
    1 - 5 Days
  • FAVOURITE GAMES
    Blackjack
    Roulette
    Jackpot Games
    Slots
  • PLAYERS
    200,000+
  • CUSTOMER SERVICE
    8:30 - 00:00 Email, Mail
  • WEBSITE
    bgo.com
  • PAYOUT PERCENTAGE
    96.18%
ALTCASINO

Games Selection 4.7/5

Playing the many games can be done for free without users being forced to sign in for the demo mode and each creation comes with a detailed presentation of the game and its features. For the entire website, the variety and amount of games are awesome and players are really encouraged to check out the different section for gaming options that are exciting at all times.

For the main section, bgo Casino has blackjack, roulette, jackpot games, slots, video poker, and live games for a total of about 300 titles available on the page. The lobby is shown with the categories on the left and this makes the long list easier to enjoy. All casino online games are also listed on the bottom as well and can be just one click away.

  • Roulette
  • Slots
  • Video Poker
  • Baccarat
  • Blackjack
  • Craps
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Bonuses & Promotions 4.8/5

Bgo has some very hot promotions for its customers and they are all presented in a unique and funny style. The main celebrity on the site is Verne Troyer in the role of The Boss and he appears in most ads and promotions. Right now, the bgo casino online review found that new players get £1,500 as a welcome package from four bonuses. This also includes 200 free spins where 20 are offered as soon as a new account is created. On the first deposit, the casino will trigger a 200% bonus up to £100 and release an additional 180 free spins in increments of 20 a day for the following nine days. The free spins can only be used on the iconic slot from NetEnt, Starburst. The second and the third deposits will each have a 100% bonus up to £500 and the fourth deposit bonus is of 100% up to £400.

  • 200% Up To £100
  • 180 Free Spins
  • Loyalty Store

The promotions are just as generous as the welcome package and they are usually only available for certain games at a time. For example, a promo at bgo now offers 100% up to £50 for the live casino, to enjoy the thrill with real dealers. Bets on the games will allow users to earn Stars, which can be used as currency in the Loyalty Store to buy free spins, cash or deposit bonuses. Also, getting more Stars will result in a better floor in the bgo Hotel for even more benefits.

Mobile Options 4.7/5

Bgo mobile is one of the best ways to enjoy casino games on the move. It has a great design that won't just look good thanks to the awesome games, but also makes it easy to start betting. More than that, it can adapt instantly to different screen sizes so users just need to visit bgo.com from a mobile device. The sections are shown on the bottom, while the home page will combine games from different developers to show the most popular choices in the community as well as the ones recently played by the user. Even the live casino and bingo room are available on the mobile platform.

It is a known fact that some players prefer using mobile apps for casino games and bgo is not limited to its website when it comes to gaming on smartphones. The iOS app can be downloaded from the App Store and there is also an option for Android available. Real money can be used from the phone or tablet since the account has full functionality, complete with a secure cashier, customer support service, and access to the promotions.

Banking Methods 3.9/5

We did have higher expectations from the cashier but the selection of banking methods is a bit disappointing. Thankfully, bgo does accept deposits through popular payment options, such as NETELLER, Skrill, PayPal, and Paysafecard along with the standard Visa and MasterCard debit and credit cards. The range may not be big but secure transactions are always guaranteed and it's possible to use GBP, as well as a few other currencies.

There is a pending period of 24 hours in which the player can choose to cancel a withdrawal request and keep the funds in their account. This window can be reduced by rising up the levels in the unique loyalty program, meaning payouts can take less than a day for VIP. In general, web wallets require about 48 hours for the transaction to be complete.

Safety & Security 4.6/5

Bgo Entertainment has a great website when looking at the security measures currently in place. It is verified by a reliable company and makes sure that each and every player will have a secure connection. This does take some of the worries out of the equation and allows users to relax and enjoy the many games. The brand is widely popular in the UK, so everything has been checked and double checked by licensed authorities. All sorts of information about the player is collected to help offer a better service but nothing is shared or used for other purposes.

Certified Secure & Fair by

  • comodo ca limited
  • gamcare
128-bit SSL encryption

Software 4.7/5

For the software department, things get a little complex for the bgo casino online review. This is because the website has three sections for online casino games and while this is nothing special when it comes to big operators, bgo actually combines its promotions for the online casinos that use different software providers. So, bgo Casino uses Playtech software but new players will get 200 free spins for Starburst, a slots game that is powered by NetEnt and is not available on the Casino section. Instead, players will have to go to one of the other two sections for casino games to use the spins.

Overall, the platform is smooth to navigate and there is a no download application available right now. Playtech provides a lot of options for Casino that include the big slots, progressives, table games, video poker, and live games with its iconic style. Bgo Games is fully powered by NetEnt and it features the best gaming options that the developer has to offer. For Vegas, bgo combines games from NetEnt, IGT, NextGen Gaming, WMS, SG Gaming, and other developers.

Support Details

  • Opening Hours: 08:30 - 00:00
  • Email
  • Mail

Customer Support 3.8/5

The bgo review found that the customer support service could use some updating since it is not open at all times. Instead, the team works from 8:30 to midnight, Monday through Sunday. Also, email is the only contact option that can be used to get answers and assistance. A mail address is provided as well, but since it takes up to seven days to reach the casino, it might not be such a convenient method.

What does help is the FAQ section and the fact that bgo has a strong presence on social networks where it announces some of the promotions.

Final Thoughts 4.5/5

Bgo is all about having fun and it knows how to catch the attention of players. First of all, the main page combines different games from multiple providers that can be found on the platform to give a unique variety, especially when it comes to slots. These are later grouped into three categories but customers are encouraged to switch between them with the promotions. Speaking of promos, the welcome package is very generous with up to £1,500 and 200 free spins waiting for new players.

It is not without a few flaws, since customer support is hard to reach and not always available. A few more deposit methods wouldn’t have been bad either but the majority of players will most likely not be bothered by these small issues. It is after all, one of the hit online casinos in the UK for plenty of reasons.