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Bet365 Casino Review

Published: Last Updated: July 2018
Bet365 Casino Logo
  • 100% Up To £100 on First Deposit
  • Monthly Slots Club
  • Comp Points from playing
  • Game Selection 4.4/5
  • Bonuses & Promotions 4.4/5
  • Mobile Options 4.5/5
  • Banking Methods 4.7/5
  • Safety & Security 4.8/5
  • Software 4.6/5
  • Customer Support 4.8/5
Overall Rating

Hits & Misses

Bet365 - The best Bits

  • Fully powered by Playtech
  • Sleek website lobby
  • Great promotions
  • Amazing casino game variety
  • Has mobile casino apps

Bet365 - What Needs Impovement

  • Welcome bonus is small
  • Site can seem out-dated
  • Missing some table games

Players Love It Because

  • Started all the way back in 2001
  • Brand is known around the world for its online products
  • Players always feel welcomed
  • The site is very easy to navigate
  • Amazing games make for a full collection from Playtech
  • It's licensed in the UK

Quick Facts

    1 - 5 Days
    Progressive Slots
    Video Poker
    Card Games
    Live Dealer Games
    24/7 Phone, Email and Live Chat

Games Selection 4.4/5


bet365 offers up their most popular hits as soon as you land on the site, with around 200 brilliant games at current. Slot games reign supreme and are joined by card games, video poker, table games, and instant games. The downloadable app offers a few more games and brings the total to over 250. bet365 also has an awesome live casino with games for roulette, blackjack, baccarat, sic bo, and casino Hold'em played with elegant croupiers.

All of the games are exciting and engaging, and although Playtech doesn’t really launch new slots very often, the current selection is more than enough to provide excitement with every session. While it has a lot of slots, the variety is better than at most other casinos with the help of the other categories found on the list.

  • Roulette
  • Slots
  • Video Poker
  • Baccarat
  • Blackjack
  • Craps
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More Info

Bonuses & Promotions 4.4/5

There’s never been a better time to sign up to the bet365 casino online as the standard opening bonus now offers players a 100% deposit match bonus of £100. This has taken over from the usual £100 welcome bonus and gives new players an extra £50 to spend while playing at bet365 casino. In addition to this, there are always plenty of other promotions available with cashback offers, tournaments, and featured offers presenting a variety of fantastic prizes.

  • 100% up to £100
  • Comp points on bets
  • VIP Scheme

bet365 has a Slots Club that runs one month at a time to offer special bonuses for fans of slots. It is free to join and can be done so with one simple click on the Opt In button to become a member. Start earning comp points every time you place a bet and you'll soon be in for some impressive bonuses.

Mobile Options 4.5/5

In order to be able to play your favourite casino games at any time, bet365 has launched a mobile casino that offers optimized versions for handheld devices. If you have an Android device, an iPhone, iPad, or a Windows phone you can enjoy the full selection of instant play games without having to download any apps. The website will adapt to the operating system and device model when accessed in the browser, it's also very simple to navigate thanks to the clear tabs.

Players that prefer apps are also in luck as the mobile casino has applications for Android and iOS. The former can be downloaded from the site and requires at least Android 4.4, while the latter is found on the App Store and can make use of the modern features like 3D Touch and Touch ID for logging in. Furthermore, there are separate apps for the live casino online which will bring the exciting experience to your device whenever you want it.

Banking Methods 4.7/5

The site always makes finding the right information easy and when it comes to banking, users can learn all they need to know before even making a transaction. There are several popular payment methods available and none of them take any fees, with the processing time being instant in most cases. Visa, PayPal, MasterCard, NETELLER, Paysafecard, and iDebit are all convenient ways of making deposits and based on the chosen option, the limits can go up to £20,000.

The options can also be used to withdraw money and some of them can complete within 24 hours. Cards take a bit longer and are processed in 1-3 business days but again, the limits are huge and can go up to £25,000. GBP is just one of many currencies accepted on the site so if you want to use an alternative, there is a strong likelihood that you will find it on the list.

Safety & Security 4.8/5

As everything can be done from the website, pages will be locked when sensitive information is required, like when registering an account. This is verified secure by thawte. For playing through the installed app, security is air tight with everything being encrypted, especially when it comes to banking transactions. All of the entered personal data and card information will be stored securely to prevent fraud and it will not be used for any other purpose.

Certified Secure & Fair by

  • gli
  • itech labs
  • gamcare
  • thawte
128 bit SSL encryption

Software 4.6/5

The bet365 casino online is powered by Playtech software, which launched in 1999. bet365 offers both download and no download games, giving gamers the option to wager wherever they are; as long as they have their easy to remember log in details. Featuring a range of games, as well as the live dealer option and a clear, stylish casino lobby, both bet365’s no-download and download casinos are a cut above the rest.

Playtech is well known for having amazing games, and while this usually refers to the spinning reels and their themes, the other options look very good as well. An amazing attention to detail makes each entry in the portfolio very nice to look at and even the classic options have advanced animations. It doesn’t really matter which software version is used to play as everything will look and work the same.

Support Details

  • Opening Hours: 24/7
  • Live chat
  • Telephone
  • Email

Customer Support 4.8/5

Similar to other big online gambling operators, bet365 tries to answer questions before they even have to be asked. The large help section is great in this regard as it has several categories for tackling payments, technical issues, and other topics. It also makes it simple to check out the contact options for different countries. Players from the UK get 24/7 support, but this is something that is available for most markets.

Telephone numbers are provided and are toll free so users don’t have to spend any money to get assistance. Email might not always be the preferred option due to its longer response time but this has been shrunk down quite a bit at bet365 and is always a good alternative. With that being said, live chat being open around the clock is the best way to talk to the support team and the staff will be happy to answer questions. For full transparency, the site also lists an address of the headquarters in the United Kingdom for sending mail. The result is a great customer support service that will often times go unnoticed given the perfect platform.

Final Thoughts 4.6/5

To round up the bet365 Casino review, we have to share some of our final thoughts. The website doesn't look very impressive and this can discourage new players who are used to the flashy style of other operators. However, bet365's decision to keep things simple and use neutral colours is easy to appreciate since this makes the entire platform easy to browse and navigate. The buttons are all where they should be and the games are featured in the lobby from the home page of the online casino. While it is better to download the software, we found the instant play option to be incredibly immersive and the graphics were always sharp.

For new players, the welcome bonus will always play a big role and while in this case it is a standard offer of 100% up to £100, it is good to point out that the other promotions will follow and comp points translate into rewards at all times. Banking can be really fast and convenient and if there are any questions remaining after the casino online review or issues while playing, the support service is great for solving them. Become a new player at bet365 Casino today and start enjoying the awesome Playtech collection at home & on the go!